Don't ever try to buy things from their…
Don't ever try to buy things from their webshop.
The order was lost and it took me more than 2 weeks, trying to contact them to get a response. Because there is basically no one at their customer service. And even after that I have to contact them many times to get the money back in my account.
I would never buy something from their webshop anymore.
Reply from Prénatal
Thank you for your feedback! We understand that it is frustrating that shipping took much longer and that you were unable to contact us. That is of course not the experience you want.
We are currently in the middle of a warehouse transition, which has resulted in delays in our customer service. We are working hard to make everything run smoothly again, so that we can serve you better in the future. We hope for your understanding during this transition period!