Review of Hisense UK


Rated 2 out of 5 stars

Hisense dishwasher - unreliable

Hisense dishwasher has broken twice in the space of two years.
Hisense HS620D10WUK Standard Dishwasher in White - cost £410.
So far has broken down twice luckily within the manufacturer's warranty. Both times the circuit board has needed replacing. Currently been waiting three weeks for the second repair.
Hisense customer service is OK in the sense you can get through to them and they pass it on the repair company - WeRepair Ltd. But WeRepair sent an engineer out without a part the first time, then with the wrong part a second time.
So all in all would not recommend a HiSense Dishwasher - you would expect the machine to last more than two years without breaking.

October 29, 2024
Unprompted review

Reply from Hisense UK

Good afternoon, and thank you for your review. We are truly sorry to hear of the difficulties you have faced with your appliance and the level of service received. We kindly ask you to email us directly at huk.service@hisense.com and provide us with your contact details and the details of the appliance, and one of our advisors will be able to support you further by chasing this internally to have the case expedited. Thank you.