I've been having a bad experience with my insurance company who are supposed to be covering my me boiler system. However it's been a lot of agro trying to get through to them. So I looked up Centrona who are based in south east London and was pleased to take the leap and take out the Centrocare boiler plan with then. I've been using them for various work and they've always managed to fit me in quickly. Very quick turnaround and boiler fixed in no time.