I’ve been a loyal customer of Fragrancenet for quite some time, and there’s a lot to love about this company.

The fragrances can be incredibly affordable, with shipping often free (even internationally), and their products are always authentic.

I also appreciate the wide range of options in terms of quantity, as well as the availability of testers, which is perfect for us who do not particulary care for boxes and/or caps missing.

Their selection of fragrances is truly unmatched, shipping is fast and reliable, and their customer service has always been excellent.

However, I do have one major concern.

On my most recent order, I didn’t realize the prices were listed in U.S. Dollars, which, when converted to Canadian Dollars, resulted in a significantly higher final cost.

Unfortunately, when I reached out to customer service, I was essentially told, “it is what it is.”

On some fragrance websites, including Fragrancenet, the option to switch from USD to CAD is often hidden or difficult to locate.

This oversight left me feeling that I ended up paying more than necessary, especially when compared to Canadian-based retailers like perfumesonlineca other, lesser-known sites that don’t always appear in standard (Google) search results.

While I still appreciate Fragrancenet for their frequent deals, discounts, and impressive tester options, this last experience has made me more cautious.

I recommend double-checking the currency displayed before making a purchase to avoid any surprises. It’s a great company overall, but this particular issue left me a bit disappointed and slightly less confident in future purchases.

I just purchased some fragrances from some other online retailers- and realized that even if 37% discount is applied, this website still ends up being more expensive then some other well known and popular retailers.

When I asked on facebook if they do price matching, I was pretty abruptly told that “no” they do not do price matching.