Had ordered a pair of jeans which, to my delight, were too big. I returned them for a replacement. Returns process is very easy. Communication with Baukjen was great, informing me when the returned pair had arrived, and when they had started the return process, and who was the courier.
I had also ordered one black and on white T-shirt. The black came and furs beautifully. Unfortunately the white one was temporarily out of stock. Again, communication has been good, advising me on the order.