Having read a lot of the 1 star reviews I’m glad it’s not just me. I bought 2 years ago a HP Laptop with W11 on it model 15s-eq1542sa W11 was so crippled and slow I had to downgrade to W10 just to make the laptop usable. It’s been a nightmare AMD proc and Gfx chip but the laptop is slow beyond measure, consistently gets slower as the day goes by and the only way to speed it up is to restart it. This is my daily chore - consistent restarts. This is by far the worst laptop from new I have ever had the misfortune to purchase and I rue the day I did. Nothing but problem after problem. It came with a meagre 4gb memory which I upped to 16gb abd it only has a 128Gb NVME in it, talk about tight fisted manufacturer. I can’t even do anything decent on photoshop as it’s so abysmally slow even with the memory upgrade it just crawls along. Suffice to say I will never ever buy another HP badged product and looking at the problems folks have with their printers - it’s a definite wide berth for me. If you wish to retain your sanity steer well clear of HP products. Never again EVER !