Hi all,

I bought some cleaning solution from site, they did send me confirmation email my order had been dispatched, then a few days later I got an email from Evri saying your order has been delivered with a photograph of my parcel on the front door step (my property has no gates).

At the time I had my elderly Mum out shopping and didn’t return unti approximately 3.15 the parcel was left around 1.20pm.

After checking my email saying parcel and showing photo, I checked again behind bins and wall. No parcel!!

Emailed shop on tv and was told it was legal for Evri to leave parcel at property, then had to contact Evri who took there time to get back to me, they told me they apologised for any inconvenience caused but after investigating this they found the parcel had been left unsafe and to contact retailer or bank I had paid from. (FURIOUS)

Contacted shop on tv again who said they would look into this. (Talk about being passed from pillar to post)

My advice would be, don’t order from this site, they are quick enough to take your money and then don’t give a F- - k about your product or your money.

Customer service leaves a lot to be desired.

Please be aware as are you not very technical or good with emails they will rip you off.

Miss M Q—-k

Marie Quirk
07753241200
Order no: SOTV10143700