I just wanted to write this review because I’ve been on the mounjaro pen for the last 4 months and it honestly has been a lifesaver, unfortunately I’ve made a very foolish mistake and have been ordering a repeat prescription of something from my doctor just because It had been approved by weight management services & although I’ve not been taking it, obviously it shows up on your nhs records & sadly now my prescription has been declined because 1. I didn’t declare it, purely because I wasn’t actually taking it and 2. Because it could have a reaction so completely understand why it’s been declined, it’s my fault for claiming something I’m not actually taking but the reason for the review is.. tonight I read the reason for the decline and honestly my heart sank genuinely I burst in to tears, I was shaking, I was truly distraught beyond words because this has been a lifeline for me & I’m now in touching distance from where I want to be but without this I know I won’t get there .. anyway I phoned up and spoke to Leah who really really was such a kind hearted soul and genuinely put me at ease and understood - she listened to me and just by being how she was she calmed me down. Regardless of anything Leah is a true credit to you, a real gem and I’m grateful I got through to her. This experience of getting it declined has honestly destroyed me but it’s my own fault so I can’t write a negative.
Thank you Leah. This girl really needs some form of appreciation at work & I truly hope she gets it