Review of Universal Textiles / Pertemba


Rated 5 out of 5 stars

UT Very Good; Evri ??

UT very good product and service as usual. Had to send it back though for personal reasons. Evri seem to have lost it and I expect (from previous experience) a long, hard fight to get my money back from them. Fortunately I have the Consumer's Association Legal Service to assist me!

19/10/24
I didn't have to take Evri to court, send in the bailiffs, etc. after all as UT stepped into the breach and gave me a refund, even though they hadn't received (and probably never will receive) the goods from Evri. Several real people contacted me from UT about it: service like it used to be decades ago before the Rise of the FobOffBots. I am pleased to upgrade UT rating to 5*.

October 12, 2024
Unprompted review

Reply from Universal Textiles / Pertemba

Hi Ian,

Thank you for your feedback.

I'm glad to hear that you were able to recover your money from Evri, although it's disappointing to learn that it was a difficult experience. Please don't hesitate to contact us if there is anything we can do to help.

Kind regards,
​Paul
Customer Service Team

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