Hi Sam,

We’re sorry to hear that your experience on our site hasn’t met your expectations, and we apologize for any inconvenience this may have caused. We understand how frustrating it can be when the games aren’t going your way.

Please know that all our game outcomes are completely random, and we have no control over them. An independent organization regularly reviews our games to ensure fairness and randomness, so you can trust the integrity of the results.

We’d be happy to review your gameplay and, if possible, offer some tips to help improve your experience and extend your playtime without needing to make additional deposits. We’ve already reached out to you privately to request your account details, so we can provide more personalized support.

Best regards,
Vegas Spins Team