No payment .. No Cutlery
Recently visited the Toby Carvery at Cannock for Sunday Breakfast. What has always been a lovely breakfast was sadly not this time. The place was packed and the poor chef’s could not get the food out fast enough. The queue was massive and just got longer because the food wasn’t coming out fast enough.
Previously, coffee was included in the breakfast price and cutlery either on the table or for you to collect once you had been up and collected your breakfast. Now, you don’t get coffee with the breakfast, that’s an extra cost and you don’t get cutlery until you have paid for your breakfast. This is perfectly okay if you’re an adult and paying for a breakfast you’re going to eat. However, we had two children with us who aren’t big eaters, they will only eat a sausage and perhaps a Yorkshire pudding but the bar man would not give us any cutlery if we didn’t pay the £5.95 for each child! Our argument was they won’t eat £5.95 worth of food. There isn’t a small bowl option like for lunch, it has to be £5.95 if you want a fork for them! Ridiculous! Especially, if you consider the cost of an adult meal at £7.50! The kids had to eat with their fingers or share our cutlery! We don’t begrudge paying the £5.95 once they’re older and will eat a plate of food but for a sausage! - Not happening! The bar man was terribly rude in ‘reiterating’ no payment, no forks! .. Sadly, We won’t hurry back for breakfast.