Atrocious customer support. I’m pleased with the printer I bought. My WiFi modem was switched and I learned I needed to uninstall and reinstall it. I learned this NOT from BROTHER customer support because they don’t offer any. I’ve been told 7 different times that someone would call me back. NEVER happened, not once. I guess they only sell things but have no concern for the people who pay for them. Unprofessional, cheap and shameful business practice. When I need a new printer, I’ll choose a different company that gives a care about supporting their customers.