Horrible experience
I had a very bad experience with a Viggo taxi deiver in Copenhagen. He scammed me by pretending that he didn’t know how to drive to the “Little Mermaid” and refused to use the meter. He then charged me 198 danish kroner for a short drive. He gave taxi drivers in Copenhagen a very bad name
Reply from Viggo
Dear Tons,
We’re very sorry to hear about your negative experience with one of our drivers. This is definitely not the kind of service we strive to offer, and we understand your frustration. Please know that we take matters like this very seriously, and we would like to investigate further.
Could you please provide us with more details about your trip, such as the date and time, so we can look into the matter?
You can reach us directly at support@viggo.com to help us resolve this as quickly as possible.
Thank you for bringing this to our attention, and once again, we apologize for the inconvenience.
Best regards,
Team Viggo 🌱