Euro Rothwell
Kettering Road
Northamptonshire NN141SS

Went to this subway and waited 20 minutes for my order. When I asked if my order was ready the lady her name was Jemma hopefully that’s her true name replied “I did not make your order because I forgot what your order was” No apology nothing just showed me really bad attitude. Her colleague an older woman then approached me she said her name was Rebecca she started to defend her colleague saying I didn’t place the order. The sad thing was she wasn’t even there when my order was taken.. I was so upset as they both started to mouth me of. Am totally in shock, never have I experienced bad mannered staff. Really confused how subway can recruit this type of people. No customer etiquette. These are the type of people giving a bad name to subway. Please management team check your cameras incident happened 15/09/24 around 1pm.