Unfinished Product
1. I did NOT received notice that my order had shipped.
2.The product I received was unfinished and had no instructions or adhesive to finish it.
When I submitted my complaint to PC, it was obvious that it hadn't been read because the response was a basic form letter.
September 15, 2024
Reply from Personal Creations
Hello, thanks for the feedback. Our apologies both for the issues with your order and that you didn't have a positive customer service experience. This isn't typical and we'd be happy to investigate and offer a resolution. Please contact us directly at socialcare@planetart.com. We'd appreciate an updated rating if you're satisfied with the outcome. Thank you!