Absolutely useless
Absolutely useless. Should not be promoting sales to non Italians. I purchased a digital signature to sign documents in Italy - before doing so I checked it was the right one. After buying it, I discover it's not the right one. I am now trying to get my money back and am really struggling to make headway. Shocking customer service.
Reply from Tinexta Infocert
Hi Douglas,
We’re very sorry to hear about your negative experience. If you still need assistance, please fill out the contact form we sent you with a phone number, an email address, and, if possible, a ticket number, so that one of our agents can take care of your request.
For more information, you can also visit our help site, which contains numerous guides for each product:
https://help.infocert.it
Best regards,
InfoCert Team