I wanted a pair of shoes. There was no one to be found. I stood there for 5 minutes wandering around. Still no one. Eventually a young lady came up, sent a radio message for who was 'on shoes', still no one. Literally 15 minutes waiting around to make a purchase. Pretty ridiculous system. The young lady tried to help but didn't know where anything was. Shame really. Good product but wouldn't go to the Manchester store ever again.