Review of Drench


Rated 5 out of 5 stars

Quality products for good price

Quality products for good price.
The packing of the products is absolutely beyond any expectations.
Delivery and after-sales care very professional.
I paid extra to get my delivery by certain time. With second delivery DHL was late. Got in touch with Drench and they hunted DHL down for me. In the end I ended up receiving items late. But I was communicated with and checked up on whether I was happy. The only minor thing is that I had to ask for the delivery charge return. They could have offered it knowing it was already late. That said they then refunded me, no trouble.

August 12, 2024

Reply from Drench

Hello,

Thank you for taking the time to leave us a review. We're glad to hear you’re pleased with the quality of our products, packaging, and after-sales care. We are sorry for the delay with your second delivery but we're happy our team was able to track it down and communicate with you throughout. We hope to have the opportunity to welcome you back to our website again.

Thanks and best wishes,
Vanessa at Drench