I have to use an Apcoa car park twice a week to get a train to London, nothing wrong with the car park, but the booking system / pay machine are awful.

I often need to book the day before and often it will say the car park is "not available", at first I was worried I would get there and find it closed, but no, its open, and the one I use (Didcot) is typically no more than 50% full, if that, I have never had to even go up above ground floor to find an under cover space, and the outside area is always 90% empty.

This means I have to then use the machines on site, which are appalingly slow to process your payment - not great when you have little time to get your train.

I once forgot to pay on the day and got a £100 fine, its only £7.20 for 24 hours so to get a fine 15 time the actualy parking cost is a joke, if you had only stayed an hour it would be 50 times the cost.

Their wonderful automated computer system that fined me must be able to tell I stay there 2* a week, and have been doing so for over 2 years, paying on time / in advance every other time on 100 occasions.

I once phoned the enquiry line to find out if it is safe to park overnight and they would offer no useful info, I was not after a cast iron gurantee, just an indication if they get many reports of theft / damage and how the car park is secured....

.... They refused to comment in car park safety, and there is no security - only cameras, so if your car gets trashed you can probably get a nice souvenir video of the hoodies trashing it

As it happens I have parked there overnight a few times and not had any issues.