If you have an evening plane that get's delayed more than 2 hours, Neptunbus will leave you abandoned and alone, possibly cold, in Malmo Airport where there's absolutely nothing nearby, not even public transport at night.

This is copied from their terms and conditions:

"2.7 If the expected departure from Malmo Airport is delayed by more than two hours due to the delayed arrival of the plane to Malmo Airport (or in the case of a combined transfer - planes), the carrier does not guarantee transfer.

In this situation, the passenger has the right to choose between:

- the use of a given ticket for another transfer within the next 24 hours, (if there are available seats), the ticket expires after 24 hours,

- change of the ticket for any date and route to be used for 3 months. This change will require an additional rebooking fee in accordance with our price list."

It's a sad sense of responsibility they feel for their customers. Just avoid relying on them.