Flowers good, online ordering not as clear as could be.
The flowers's arrived when expected .
I found the online experience not so good as it was not clear whether it was my address or the recipient's that was needed. I cancelled once and started again and would appreciate a clearer form. I was also called by the recipient's name on messages to me. So wondered if the flowers would come to me who I wanted them to go to.
If the flowers had been going further afield I doubt I would have continued with the order.
Reply from Prestige Flowers
Hello Margaret,
We appreciate your feedback and understand your concerns about the online ordering experience. We strive to make our website user-friendly and clear, and we're always working to improve it. We're sorry that the process wasn't as smooth as it could have been for you. We'll take your feedback into consideration as we continue to refine our website and ordering process.
Kind regards,
Tom.