Review of Yodel by InPost


Rated 2 out of 5 stars

Parcel left on front doorstep.

Parcel left on front doorstep without anyone ringing the doorbell!! Been in the house waiting and would not have known that it had been delivered if it had not been for the email saying the parcel has been delivered.

Original emails advising of Yodel delivery all state that parcel needs to be handed to someone.

August 30, 2024

Reply from Yodel by InPost

Hi David, I am sorry to hear that our driver did not ring the doorbell to notify you of the delivery and left the parcel on your doorstep instead to handing the parcel to you. That's not the level of service we strive for. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.