The worst company ever !!!I am still…
The worst company ever !!!I am still receiving bills even after I was taking over by Octopus energy ,my recent bill 16.590 !!I have never seen anything like it ..the only solution for me now is to get in touch with Ombusman, this company should not exist on the market !!British gas incompetency on Facebook says it all ,there are hundreds of people in my position 🙄 😒 Received a phone call to grade my experience with them,0 being the worst 10 the highest, I would give them -0 ,horrible horrible experience after 2 years with them ,I am running just hearing their name !!!
Reply from British Gas
Hello Paula, thanks for taking the time to leave a review. This is disappointing to read & I’m sorry to hear of the issues you're having with the bill, I can certainly appreciate your frustration.
If you wish to discuss this further, then you can send us a private message at @britishgashelp on X (formerly Twitter), or at m.me/britishgas on Facebook. We can then update you there directly over message. Alternatively you can use Live Chat on our website, or call us on 0330 808 3880, Mon-Fri, 8am-6pm, & Sat 9am-2pm. Thanks, Lucy