Failed to meet the fitting date
Failed to meet the fitting date, incompetent call centre and customer care team that didn’t appear to understand English. Spent hours trying to resolve the issues, it would have been easier to go directly to the local tyre fitting garage.
Promised part refund, nothing yet.
Reply from Blackcircles.com
Good morning Clifford
Thank you very much for your feedback.
Here at Blackcircles we aim to provide a seamless experience for our customers and on this occasion, we truly regret letting you down. Please know we are sorry for the inconvenience this has caused you.
We would like the opportunity to restore your faith in us and make things right. One of our dedicated team will reach out to you today to discuss your experience further and work towards a resolution.
Many thanks for your patience.
Julie
Customer Care Team