I’m not satisfied with the quality of…
I’m not satisfied with the quality of the product. I have bought a big poster and a wooden frame for it. The frame is very fragile, it is falling apart literally. It took me some time to fit the poster in the frame because the frame is so wiggly that the poster would slip out of it. I wanted to return it at first, but the poster is for my business which I just opened up and I had too much going on already.
In the future I might will just buy the posters and look for a frame somewhere else.
Reply from Posterstore
Hi Dear
We are sorry that our frames didn't meet your expectations.
Our frames are handcrafted by skillful craftsmen with long experience in frame production based in Europe and Asia. Our frame suppliers have been carefully selected to align with our social and environmental responsibility.
We kindly ask you to contact our Customer Service if you have any questions regarding the quality or if you receive a damage item. This will ensure that we can look together at this matter and hopefully find the best solution.
Have a great day