Easy to buy and speedy delivery.
Easy to buy and speedy delivery.
In respect of returns, I had two small items and requested I could return them in the same package to save on being charged double postage. This was declined. I feel more flexibility would be a practical system and save unnecessary postage costs.
August 9, 2024
Reply from Cotton Traders
We appreciate your feedback and are glad you found the buying process and delivery easy. We understand your perspective on returns and appreciate your suggestion for more flexibility.
I will ensure you are not charged the return postage costs when we receive your parcels back. We strive to provide a seamless experience for our customers and will consider your feedback as we continue to improve our processes.