Defective product
Defective product - poor customer service.... refusing refund. We ordered large car bed... one area was not tacked down so cushions moved throughout rendering useless AND unsafe. We have had continual email communications but they are completely uncooperative. AVOID ORDERING ANYTHING!
Reply from FUNNYFUZZY
Dear Linda,
Thank you for choosing FunnyFuzzy!
We sincerely apologize for the inconvenience and frustration you've experienced with your recent purchase. This situation is not reflective of our standards and we appreciate you bringing it to our attention.
We take matters like this very seriously and want to resolve this to your satisfaction. It is unacceptable that you received a defective product and experienced uncooperative service.
If you can provide more information (order number, orderer's name or email address, product name), it will help us expedite our investigation and resolution for you. We value your feedback and want to make things right.
Please feel free to email us at support@funnyfuzzy.com at any time, and we'll respond promptly within 24 hours.
Again, we apologize for any inconvenience caused and thank you for your understanding.
Best regards,
FunnyFuzzy