We've now been living in our David Wilson home for nearly two years, and unfortunately, our experience has been far from satisfactory. Despite starting with an extensive snagging list of 176 faults, David Wilson Homes has been incredibly slow in addressing these issues. As we approach two years in the house, we still have several unresolved problems.

Our outstanding issues include a faulty tap that has been reported months ago but remains unfixed, an immersion overflow that continually leaks, and a front garden that is still dug up and unfinished. Dealing with David Wilson Homes has been nothing short of frustrating, with their high staff turnover meaning we are constantly dealing with new people and essentially starting the process over again each time.

The faulty tap, in particular, has been a point of contention. Despite multiple failed appointments and numerous complaints, it still hasn't been repaired. This speaks volumes about the lack of reliability and poor communication we've encountered.

Moreover, we've learned that there’s a known issue with the doors used on our estate, affecting many of our neighbours. Our front door has already been replaced once, but we’ve had to endure several subsequent visits for repairs. The quality and workmanship do not align with the "Award-Winning Quality You Can Trust" that David Wilson Homes claims to provide.

Overall, our experience has been deeply disappointing. We expected much better from a company of this reputation, but the slow response times, unresolved issues, and poor customer service have left us regretting our decision to purchase from David Wilson Homes.