CheapFareGuru did not give cheapest price
My tickets would have been cheaper both with Sun Country, rather than using Frontier Airlines for trip to Mpls. and Sun Country back to Cincinnati, because Frontier charges exorbitant luggage and seat prices. I was directed by CheapFareGuru to check-in at Frontier counter. When I did, they charged me an additional $25 for check-in. I will not use this booking company again.
Reply from CheapFareGuru
Hi Kendall,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent trip. We understand how frustrating unexpected charges can be, and we regret that this has negatively impacted your experience. Regarding the airline charges, it's important to note that baggage fees, seat selection, and other ancillary charges are determined by the airlines themselves. Unfortunately, we do not have control over these fees. When booking through CheapFareGuru, we strive to provide the most competitive fares available, but the pricing and policies for additional services are set by the airlines, including check-in fees. If you have any specific concerns or further questions, please feel free to contact our customer service team directly.