Update: 2/3 of missing transfers going back a month still not resolved and no sign of my money. Engaging with the boss of the manager still yields no results. All they do is blame the banks.

Update 2
OFX have lost three of my payments
Speaking to the London manager has resulted nothing - her boss is 'not in the office and still has not called ad promised. All I hear are excuses. 3 weeks now since the transaction was done and I still do not have my money.
OFX have lost three of my exchanges.

Two weeks later, I'm still having to call and chase Manager who still has not called me back despite being promised a call back. Who's in charge??? Help desk constantly gives the same response 'it's being investigated' yet not one person has taken responsibility.