Review of Hastings Direct


Rated 1 out of 5 stars

I was forced to sell my BMW due to…

I was forced to sell my BMW due to Hastings Direct's ridiculous price increase of £159 on top of the already high premium from the year before. I now drive a cheaper Nissan and yet they still did not decrease my payment, claiming that a 1.6 ltr car is the same price as a 2 ltr BMW, which is absurd.

I have checked with other insurance companies and have been quoted much lower prices, making me regret sticking with Hastings Direct. They even have the audacity to charge me an extortionate amount to cancel my policy.

I will never use Hastings Direct for car insurance again.

August 1, 2024
Unprompted review

Reply from Hastings Direct

Hi Rella,
Thanks for your review, we’re sorry to hear you’re unhappy with the price we offered.
Our quotes for changing your details and getting a quote for a new policy are valid until midnight the same day.
When we offer a quote, we always try to give you the best price we can, based on the information you give us. However, this price may change even if your details stay the same, because your insurer may adjust the risk level of your policy.
If you’d like to discuss this in more detail, please send us a message via Facebook or X (formerly Twitter).
Thanks,
Nicole, Social Media Team