Ok so I ordered a washing machine with a delivery date of 25th of July. Took the day off work as a big delivery window. Whole day passed and no delivery, rang them and was told that my item wasn’t loaded onto van and someone would call me back, no one did? I called them again waiting nearly 40 minutes on the telephone, had to go through everything again and was given another delivery date 30th of July, so take another day off work and am given another delivery window from 1pm to 5pm and again nothing?? So have phoned again with long wait to be told that it’s going to be much later??
Still waiting but I really can’t see it being delivered again? It’s now 10pm with no updates and no washing machine. I have just seen another review on a washing machine delivery here, what is going on??
Update: I phoned them again early this morning 31st to ask what exactly is going on with my order and why they have failed 2 deliveries? Their answer was sorry don’t know, we will look into it and get back to you??