Rubbish customer service and a rip off…
Rubbish customer service and a rip off contract!!
Contract rises frequently, no response when I requested to cancel, Can’t keep the equipment and the so called electrician they use is a sub contractor, he works for verisure on the side of his own work. Don’t be fooled by the tv advert who has a ginger female obnoxious scouser!!
ADT are much more professional!!
This will be removed, that’s why they have 5 stars because negative reviews don’t look good!!
Reply from Verisure Alarms UK
Hi Paul,
Thank you for reaching out to us!
I'm so sorry to hear about your experience with our products and services, this is most certainly not the service we aim to deliver to our valued customers.
I would be more than happy to further investigate this matter for you, to see if we can amicably resolve this. In order to help locate your account, we need some additional information. Please respond back to my email via Trust Pilot with some additional account information and we will be in touch.
Best regards,
Seb
Your Verisure Customer Support Team