Nicole and management are really inconsiderate and unfair. I’ve been a nanny on the app for over 6 years and have worked really hard to build up my profile, review and qualifications. Recently I made an honest mistake and they have deactivated my account because I “breached the terms and conditions”.

I rely on bubble to support me financially as I have regular clientele.

I have asked them to reconsider their decision and review my previous conduct as I have never made such a mistake or breached any of their rules in over 6 years.

I usually communicate well whenever an issue arises or if I have a query.

I was having a genuine conversation with a parent, having a negotiation regarding payment and my hourly rate - In no way did I bribe, force or coerce the parent into making a decision.

It was just a suggestion. Nothing was determined or even confirmed.

Nicole deactivated my account without contacting me about the mistake I made first.

She is very harsh and I refusing to let me speak to a manager or to even appeal the “final decision”.

I’m am now forced to contact my regular clientele to keep them informed of what’s happened to my profile to keep me in work.

The members of staff on this app are very slow to communicate and fail to consider the reality and probability of situations.

I don’t believe my dismissal was handled fairly, nor do I believe they contacted the parent who I had the discussion with to confirm anything. They are simply using the choice of words used in a conversation against me.