Poor customer service
Poor customer service. Agents are not knowledgeable!
You won't hear any response or update from their end. It is you all the time needs to call and follow up with them!
I am unhappy customer here and they help/can't do anything to keep their customer happy!
July 29, 2024
Unprompted review
Reply from Flight Centre Online
Dear U J Rebs
Thank you for sharing your concerns with us. We apologize for the dissatisfying experience.
Kindly reach out to our Customer Experience team on customer@fctg.co.za with more detail of your experience and the team will look into your concerns for you.
We look forward to hearing from you.
~ Lauren