Hi,
Sorry you felt the necessity to leave 1 star feedback when you never made contact with us to let us kinow there was an issue. The issue you did point out when we received the goods back with us could have quite easily been remedied with a spot of glue which would have resulted (if you wanted to keep the shoes) with a further discount which considering the shoes were valued at a genuine RRP of £59.99 which were bought at the extra special price of £17.99 with FREE DELIVERY could have been even cheaper. All we ask is that if customers have an issue with an item lets us know before you leave feedback then hopefully you can see how honest, genuine and up front we are in trying to resolve any issues. Sincere apologies that your order did not go as expected
Yours
The Express Trainers Team