I have emailed twice for a return…
I have emailed twice for a return shipping label with no response. I ordered three frames and they came in a huge box. I have a small apartment and want to get this huge box sent back. There is no phone number for customer service. I don’t understand wanting to make a return has been so difficult.
July 25, 2024
Unprompted review
Reply from Vossington
Hi Lisa,
We recently experienced a technical issue with our customer service communication software, which prevented us from receiving some messages and affected several customers, including yourself. The problem has now been resolved.
We apologize for any inconvenience this may have caused. We have sent you an email and will, of course, make it right for you.
Thank you for your patience and continued support.