Review of PDF Master


Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. They do not publish any email to allow to cancel the trial. Once the trial period ended they start to charge 49.99 € a month (an incredible price!!!).
I tried an email (took the email from one of pdfmaster comments in here, trustpilot doesn't allow me to show it) but it returned.
Now, I just wrote to xxxxxx (email found in another scam warning site) and I received an automatic replay (let's see if this time it works). Meanwhile, I spent 100 € and the 3rd month is approaching...I'm reporting a fraud to my bank too.

June 5, 2024
Unprompted review

Reply from PDF Master

Dear Michela!

We sincerely apologize for the frustration you've experienced. Our intention is never to cause any inconvenience to our customers. We strive to provide clear information about our subscription process, including trial periods and cancellation options. It seems we fell short in this case, and for that, we are truly sorry.

Please know that our customer support team is here to help you resolve this matter as swiftly as possible. If you haven't already, please contact us directly at support@pdfmaster.app with your account details, and we will prioritize getting this issue resolved for you. We are committed to improving our services and ensuring a transparent and positive experience for all our users. Thank you for bringing this to our attention, and we appreciate your patience and understanding.

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