Review of Repricer.com


Rated 1 out of 5 stars

Problematic to Cancel Service

Inform them you want to cancel and they'll tell you that you have to talk to an account manager which is ridiculous. You leave them a reason for cancellatoin and your number and they never call. In the meantime they will continue charging you your subscription rate. You can contact their support team but they can't help - you have to talk to an account manager.
Timeline 2024:
Jun27 Cancellation Requested
Jun27 Response: Account Manager will call soon
Jul15 Charged for another month of service
Jul19 Contacted support, no refund & same response
Jul19 Filed dispute for charges

July 18, 2024
Unprompted review

Reply from Repricer.com

Hi Todd,

I wanted to offer my apologies for any poor service or inconvenience you may have received. We strive to make sure any cancellation requests are cancelled out quickly and should comply with our terms and conditions if you would like to send your account email to support and reference this review for the attention of Eamon. I shall look into this immediately.

Kind Regards
Eamon
Customer Support

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