I foolishly ordered from The White Company recently despite having awful problems a few months ago.
I did read that the warehouse situation was still ongoing, but thought I’d try anyway as the delivery times stated were 5-7 days rather than the previous 3-5.
So surely, I concluded, they’ve taken the disruption into account and all will be well.
Not so.
An order I placed last Friday has still not been dispatched. Today is Wednesday.
I’m now told it’s actually 5-7 working days!
I require the order for a present this weekend.
Will it arrive? Will it not? Do I have to go out and buy a replacement?
Dreadful service again.
What on earth has happened to this company and how long does a warehouse move take?
Are they moving to another planet?

* I’m sorry but I don’t understand the response. You,‘have requested further information from me’ On what platform?
Do you want me to add information here?
Despite a phone call this morning I haven’t received any further updates from The White Company and when I last checked a few minutes ago my order was still sitting in the warehouse.