No phone or other notification prior to…
No phone or other notification prior to arrival.
Attempted to say previous engineers visit fitting new seal not necessary - when in fact the pressure had been dropping and causing a real problem.
Attitude needs attention!
Reply from CORGI HomePlan
We're sorry to hear about your experience with the engineer, Julia.
This is certainly not our usual level of service. Feedback has been raised for the engineer and our dedicated team will look into this and handle this matter internally. It's disappointing to hear when things like this happen to our customers, we would like to thank you for sending us your comments so that we can make improvements for the future.
If you need to chat about anything further, please don't hesitate to get in touch - https://corgihomeplan.co.uk/contact-us.