Review of Swansway Motor Group


Rated 1 out of 5 stars

Stafford Audi

Stafford Audi. Great selection of cars, unfortunately the sales staff are not trustworthy, do not stick by their word to compensate for any issues , unless you agree to give a 5 stare review. Utterly a disgusting business practice to benefit them to keep in the the good books with the Audi brand .

July 1, 2024
Unprompted review

Reply from Swansway Motor Group

Good Afternoon,

Thank you for your one star review.

We have cascaded this feedback to Senior management within the dealership. They have confirmed you travelled from Scotland to purchase a Used Approved Audi. Once at the dealership you remained unhappy with some cosmetic damage.

The dealership then offered you several options which, you choose for them to arrange someone out local to yourself to carry out this cosmetic damage .

Thank you for bringing this matter to our attention.

Sharon - Swansway Motor Group

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