We wanted to buy a couple of items that were in stock centrally and at some stores, but which were not in stock at our local store. We asked if we could get them sent to the store for us to collect, but was told Range don't do that.
We had a choice of travelling 30 miles to the nearest store with stock or pay for post to our home. We did the latter and the goods arrived in good condition and in good time.
Many of their competitors arrange free delivery to a local store for collection- why not Range?