the new btty does not charge
the new btty does not charge. 0 avail, plugged in - not charging. i've tried several techniques - to no avail. last cs02 email was on 06.23. i've double checked all my folders, restored several weeks of deleted - nothing there. options: refund, new send me a new btty or tell me some technique known only to aliens. this is 2nd review. you gotta do better than this.
Reply from Canadalaptopbattery
Dear Customer,
Thank you for bringing this issue to our attention regarding the battery quality concern and the associated feedback. We regret any inconvenience this has caused.
We understand that identifying the exact cause of battery issues can be complex, and without video or photo evidence, it is challenging for us to analyze the specific problem. However, we have processed a refund for your order.
In the future, if possible, please consider sending us a video illustrating the issue to us. This will enable us to better diagnose the problem and provide a suitable resolution.
We apologize once again for any inconvenience caused and appreciate your understanding.
Best regards,
canadalaptopbattery.com Team