my account has been locked for further verification since last christmas, i've since swiftly followed all the instructions stated on the email but nothing got done, i kept resubmitting and receiving the same email, so i simply asked them what was not good and i only got spammed with the same email, and this has been on repeat for the next coming 7 months since christmas til now, i went to the live chat explaining my situation, first agent was understanding of it, told me it'd be fixed within that day, however nothing happened, and then i got spammed again and the whole situation is on infinite loop

so to get out of this loop and get this going, i went to the live chat begging them to find me a way to bypass the email team as they're clearly not reading my emails evidently, it's been 7 months, i asked, i provided, i begged, i ranted, and they only ever replied with the same email, however, the agent simply repeated that i needed to contact their email team, so basically i'm stuck.
(note that it's painful how these agents reply once every 10 mins and reply to just one out of all things you say(