Not good enough
Love the design charger. And concept but the tracking was off more than it tracked. If you need this for wife open spaces. Outdoor tracking remember you can refund it. After two trips out to Cannock chase in staffs. Loads of tracks. All I can say is it worked when we got back home. Plus the battery was at 49 % which wasn’t great. Refund for me and keep looking
I have spoke to the customer service. Team who says it’s seamless connectivity. You can’t say that though as it doesn’t connect when it should. I e asked how I send back the item
Reply from PitPat
Hello David
Thank you for your review.
I'm sorry to hear that you are having issues with your tracker and that it isn't working as you'd like.
We'd love to be able to help with this. Please get in contact with us at help@pitpatpet.com and one of our Customer Suppawt Hounds will get back to you and paws crossed we can get the tracker working how you'd like. If not, then you are absolutely right. We can get this refunded for you with our 42 day no quibble refund policy.
Lauren - Customer Suppawt Hound