Review of Hillarys


Rated 1 out of 5 stars

Aesthetically lovely BUT poorly fitted…

Aesthetically lovely BUT poorly fitted in parts drill holes exposed cracked framing damage to surroundings and so much cutting and drilling that you would not believe they were measured for our doors and windows. Had an appointment arranged today for fitter to repair and make good but no show and no communications. For the amount of money we have paid for this debacle I would not hesitate IN NOT recommending Hillary’s to fit your shutters GO ELSEWHERE

And then when Hillarys reply to your review they lie (or the fitter lied to them ) about sending a text to re-arrange the appointment. Not a great experience at all Hillarys!!!!

June 18, 2024

Reply from Hillarys

Hi Ian,

I've spoken with the advisor who confirmed he texted you about the appointment requesting to move the date. I am happy to see he will be with you today.

I'm unable to see you have spoken with our customer service team prior to this review, please call 08009166500 if you need anything in the future.

Thank you
Tom