Initially I have ordered a takräcke which came all as expected and did fit my KIA sportage, after less than a year i manage to loose 2 screws , that are holding 2 bars together and are all but crucial in order to support the weight, I contacted the support and after numerous mails and detailed explanation, have I got reassurance that they will order 2 screws as reserv parts, I am going on vacation in few days and obviously as I am writing this review , they have not arrived , and after several talks on the phone and mails , it seems they will arrive (perhaps/maybe) in mid july when I am already out of the country, needless to say that the whole process of contacting the support and them replying took over several months , so be aware if you order anything from them, make sure to ask if they provide any parts for your item after purchase, the railings I bought , was not bad so mixed emotions altogether