Went into shop in Aviemore for a quick browse but saw a pr of Merrell Moab’s I’d been coveting for a while. Andrea was able to explain the sizing and got me fitted up in double quick time but taking the care and time to show me the next size up. Andrea also explained the Goretex properties and satisfied my doubts. Purchase made, pleasantly and engagingly assisted on the till by Alana. An all round good shopping experience. Well done ladies!