Ordered some heaters for my house but…
Ordered some heaters for my house but ordered one with a plug instead of hardwired tried to get it changed but had to order another and send other back could have re done order before sending out but collected other one for free with no hassle and was refunded. havent installed heaters yet but service and price of them looks good so far.
Reply from BestHeating
Hello,
Thank you for your review.
We have tried to call just now, to discuss your feedback further but unfortunately, we were only able to reach your voicemail service.
We are sorry that we were unable to offer an exchange service, for the heaters that you had purchased. We are pleased that a collection was arranged for you and that you have since received your refund for the heaters that were not required.
We are grateful for the time you have taken to leave your feedback and we have contacted you directly to kindly ask for you to please let us know if there is anything else we can do to assist you further or if there is anything you feel we can do to improve the level of service going forward.
We look forward to hopefully hearing back from you, at your earliest convenience.
Many thanks.
Kindest Regards,
Lauren
BestHeating